Crafting the optimal solution to manage your subscriptions.

Subz provides users who have various subscriptions services
a place to manage them conveniently.

I had a challenge with managing my service subscriptions and decided to solve the problem. 

The challenge resulted in a soothing, simple and useful application that users can view all their subscription in one view and manage renewals. I went on to design and develop the product using a low code development  tool (Flutterflow),

View Prototype
MY ROLE
  • Product Design
  • Interaction Design
  • User Research
  • Wireframing
  • Rapid Prototyping
  • Low code development
Tools Used
Pencil and Paper, google forms , Figma and Flutterflow

Ever FORGET to pause
that subscription?...
Never again.

I had a lightning bolt of inspiration when I accidentally let a subscription service run wild, not once, but twice! The sheer exasperation fueled my determination to craft Subz – the ultimate subscription service savior. With Subz, you can effortlessly wrangle all your favorite subscriptions and keep them in check, thanks to our nifty automatic reminder feature.

Get prompt and notifications all set by you.

Solving this problem was going to be cost saving for me. I worked closely with a data scientist and a developer to get the right data sources and architecture to make informed design decisions.

Get prompt and notifications all set by you.

Solving this problem was going to be cost saving for me. I worked closely with a data scientist and a developer to get the right data sources and architecture to make informed design decisions.
Usage

3-5 Active Subscriptions

A consumer has an average number of active subscriptions on an annual basis.
Management Behavior

40%

Rarely, forgetting to cancel or pause subscriptions.

45%

Occasionally, forgetting to cancel or pause subscriptions.

15%

Frequently, forgetting to cancel or pause subscriptions.
Usability Testing

80%

Participants who found the prototype easy to use. Common feedback:
  • Request for pause/cancellation feature.
  • Easy of use
  • Positive comments on the look and feel
Consumers need to be empowered to manage subscriptions

48%

Check deadlines from time to time but have no centralised overview

Source: Visa Market Research, Q4 2021.

42%

of consumers had problems with the administration of their subscriptions at some point

87%

of consumers have no centralised system to manage subscriptions.

74%

of consumers are interested in a tool that helps manage their subscription services.
Mastercard Consumer Survey, 2021

56%

of consumers find it tedious and cumbersome to manage or pause a subscription.
FullStory, Consumer survey: The state of digital shopping 2022

$136 Million

Average yearly cost to a bank to deal with subscription-related disputes.
Forrester, banks must action now to avoid subscription related costs, Jan. 2022
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